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KanCare State Provider Line (Medicaid): 1-800-933-6593

Amerigroup: Provider Relations 877-434-7579 extension 50107

Providers should contact the Amerigroup precertification department through either web https://providers.amerigroup.com/pages/ks.aspx, fax (800-359-5781) or phone (800-454-3730). Amerigroup’s precertification process can accommodate authorizations to Providers who are not currently in the contracting and/or credentialing phases.

Issues log: https://providers.amerigroup.com/ProviderDocuments/KSKS_KnownIssuesLog.pdf

Sunflower: Provider Relations:  1-877-644-4623

Authorization requests may be submitted by fax (fax forms located in Provider Resources), phone or secure web portal. Urgent requests for prior authorization should be called in as soon as the need is identified.

Providers may fax requests to: Medical Services – 1-888-453-4316
Outpatient and Home PT/ST/OT – 1-855-254-1798
Behavioral Health Services – 1-866-694-3649
Or submit via website at www.sunflowerstatehealth.com
Issues log: http://www.sunflowerstatehealth.com/files/2012/06/CLAIMS-RESOLUTION-LOG4.pdf

United Healthcare: Provider Services at 877-542-9235

Both Par and Non-Par providers may call or fax:
Prior Auth phone# is 866-604-3267
Prior Auth fax # is 866-943-6474
In addition, Par providers may submit authorization requests via www.uhconline.com
Issues log: http://www.uhccommunityplan.com/assets/FAQ_UHC_KS_Issues.pdf




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Kansas Association of Osteopathic Medicine
1260 SW Topeka Boulevard - Topeka, Kansas 66612 - Phone: 785-234-5563 - Fax: 785-234-5564
Email: info@kansasdo.org

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